Privacy Policy
Last updated: October 2026
1. Who we are
KetoBeat® operates the website www.ketobeat.co.uk, offering fresh ketogenic products for delivery within the United Kingdom.
Business name: KetoBeat®Address: Southampton, United Kingdom
Email: contact@ketobeat.co.uk
Phone: 07482 921376
This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What data we collect
- Order details: your name, delivery address, email address and phone number when you place an order.
- Payment information: payments are processed securely by our payment providers. We do not store your full card details.
- Contact details: information you provide when you contact us by email, phone or through the contact form.
- Technical data: basic information such as IP address, browser type and pages visited, collected through cookies when you use our website.
3. How and why we use your data
- To process and deliver your orders (performance of a contract).
- To contact you about your order, including delivery updates.
- To respond to your enquiries.- To meet our legal obligations, such as tax and accounting requirements.
- To keep our website secure and improve how it works (legitimate interests).
- To send you marketing communications only if you have given your consent. You can unsubscribe at any time.
4. Who we share your data with
We only share your data where necessary to run our business:
- Wix.com Ltd, which hosts our website and online store.
- Payment providers, to process your payment securely.
- Delivery companies, to deliver your order.We never sell your personal data.
Some of our service providers may process data outside the UK. Where this happens, appropriate safeguards required by UK law are in place.
5. How long we keep your data
We keep order and payment records for as long as required by law (normally 6 years for tax purposes). Other personal data is kept only as long as needed for the purposes described above.
6. Your rights
Under UK GDPR you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;- ask us to delete your data;
- object to or restrict our use of your data;
- withdraw consent at any time (for example, for marketing).
To exercise any of these rights, contact us at contact@ketobeat.co.uk.If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.
7. Cookies
Our website uses cookies that are necessary for it to function (for example, to keep items in your basket) and analytics cookies that help us understand how the site is used. You can manage or disable cookies in your browser settings at any time.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
If you have any questions about this policy, please contact us at contact@ketobeat.co.uk.